As part of the 2006-2009 Australian Apprenticeships Support Services Contracts, Australian Apprenticeships Centres are required to meet minimum benchmarks against a range of performance measures called Key Performance Indicators (KPIs). Four of these measures are publicly reported below as ‘met’ or ‘not met’ against a benchmark. Results are published at the end of each six-monthly monitoring round (R1, R2 etc).
Download the
2006-2009 Australian Apprenticeships Support Services Contracts R1 Performance
Report 
pdf
65KB
| Australian Capital Territory | South Australia | ||
| Region: | ACT | Region: | South Australian Country |
| New South Wales | Region: | Adelaide | |
| Region: | Sydney | Tasmania | |
| Region: | Western New South Wales | Region: | Tasmania |
| Region: | Illawarra & South East New South Wales | Victoria | |
| Region: | Hunter and North Coast | Region: | Melbourne |
| Region: |
Riverina |
Region: | Gippsland |
| Northern Territory | Region: | Victorian Central Highlands | |
| Region: | NT | Region: | Geelong |
| Queensland | Western Australia | ||
| Region: | Brisbane | Region: | Northern Western Australia |
| Region: | Central Queensland | Region: | Southern Western Australia |
| Region: | South Queensland | Region: | Perth |
| Region: | Northern Queensland | Region: | Central & South Eastern Western Australia |
| Region: | Torres Strait Islands | ||
KPI 1.C – Percentage of claims processed within 10 working days. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Mission Australia |
Met |
Not met |
Not met |
Not met |
|
|
Caloola Skills Training & Job Placements |
Not met |
Not met |
Met |
Met |
|
|
Employment ACT |
Met |
Met |
Met |
Met |
|
KPI 1.E – Accuracy in assessment of incentives and personal benefits eligibility. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Mission Australia |
Not met |
Not met |
Met |
Met |
|
|
Caloola Skills Training & Job Placements |
Met |
Met |
Met |
Met |
|
|
Employment ACT |
Met |
Met |
Met |
Met |
|
KPI 2 Satisfaction level – Survey of Australian Apprentices’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Mission Australia |
Met |
N/A |
N/A |
N/A * |
|
|
Caloola Skills Training & Job Placements |
Met |
N/A |
N/A |
Met |
|
|
Employment ACT |
Met |
N/A |
N/A |
Met |
|
*sample size insufficient
KPI 2 Satisfaction level – Survey of Employers’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Mission Australia |
Met |
N/A |
N/A |
N/A * |
|
|
Caloola Skills Training & Job Placements |
Met |
N/A |
N/A |
Met |
|
|
Employment ACT |
Met |
N/A |
N/A |
Met |
|
*sample size insufficient
KPI 1.C – Percentage of claims processed within 10 working days. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Australian Business Limited (ABL) |
Met |
Not met |
Not met |
Not met |
|
|
The Building Workers Assistance Centre (BWAC) |
Met |
Met |
Met |
Met |
|
|
MAS National Apprenticeship Services |
Not met |
Not met |
Not met |
Not met |
|
|
MEGT |
Met |
Not met |
Met |
Met |
|
|
AusNAC |
Met |
Met |
Not met |
Met |
|
|
Mission Australia |
Met |
Not met |
Met |
Not met |
|
KPI 1.E – Accuracy in assessment of incentives and personal benefits eligibility (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Australian Business Limited (ABL) |
Met |
Met |
Met |
Met |
|
|
The Building Workers Assistance Centre (BWAC) |
Met |
Met |
Met |
Not met |
|
|
MAS National Apprenticeship Services |
Met |
Met |
Met |
Met |
|
|
MEGT |
Met |
Met |
Met |
Met |
|
|
AusNAC |
Met |
Met |
Met |
Met |
|
|
Mission Australia |
Met |
Met |
Met |
Met |
|
KPI 2 Satisfaction level – Survey of Australian Apprentices’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Australian Business Limited (ABL) |
Met |
N/A |
N/A |
Met |
|
|
The Building Workers Assistance Centre (BWAC) |
Met |
N/A |
N/A |
Met |
|
|
MAS National Apprenticeship Services |
Met |
N/A |
N/A |
Met |
|
|
MEGT |
Met |
N/A |
N/A |
Met |
|
|
AusNAC |
Met |
N/A |
N/A |
Met |
|
|
Mission Australia |
Met |
N/A |
N/A |
Met |
|
KPI 2 Satisfaction level – Survey of Employers’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Australian Business Limited (ABL) |
Met |
N/A |
N/A |
Met |
|
|
The Building Workers Assistance Centre (BWAC) |
Met |
N/A |
N/A |
Met |
|
|
MAS National Apprenticeship Services |
Not met |
N/A |
N/A |
Met |
|
|
MEGT |
Met |
N/A |
N/A |
Met |
|
|
AusNAC |
Met |
N/A |
N/A |
Met |
|
|
Mission Australia |
Not met |
N/A |
N/A |
Met |
|
KPI 1.C – Percentage of claims processed within 10 working days. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Australian Business Limited (ABL) |
Not met |
Not met |
Met |
Not met |
|
|
MAS National Apprenticeship Services |
Not met |
Not met |
Not met |
Not met |
|
|
Central West Community College (CWCC) |
Not met |
Met |
Met |
Met |
|
|
Mission Australia |
Not met |
Not met |
Not met |
Not met |
|
KPI 1.E – Accuracy in assessment of incentives and personal benefits eligibility. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Australian Business Limited (ABL) |
Met |
Met |
Met |
Met |
|
|
MAS National Apprenticeship Services |
Met |
Met |
Met |
Met |
|
|
Central West Community College (CWCC) |
Met |
Met |
Met |
Met |
|
|
Mission Australia |
Met |
Met |
Met |
Met |
|
KPI 2 Satisfaction level – Survey of Australian Apprentices’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Australian Business Limited (ABL) |
Met |
N/A |
N/A |
Met |
|
|
MAS National Apprenticeship Services |
Met |
N/A |
N/A |
Not met |
|
|
Central West Community College (CWCC) |
Met |
N/A |
N/A |
Met |
|
|
Mission Australia |
Met |
N/A |
N/A |
Met |
|
KPI 2 Satisfaction level – Survey of Employers’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Australian Business Limited (ABL) |
Met |
N/A |
N/A |
Met |
|
|
MAS National Apprenticeship Services |
Not met |
N/A |
N/A |
Not met |
|
|
Central West Community College (CWCC) |
Met |
N/A |
N/A |
Met |
|
|
Mission Australia |
Met |
N/A |
N/A |
Not met |
|
KPI 1.C – Percentage of claims processed within 10 working days. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Australian Business Limited (ABL) |
Not met |
Not met |
Met |
Not met |
|
|
MAS National Apprenticeship Services |
Not met |
Not met |
Not met |
Not met |
|
|
MEGT |
Met |
Not met |
Met |
Met |
|
|
Mission Australia |
Not met |
Not met |
Met |
Met |
|
KPI 1.E – Accuracy in assessment of incentives and personal benefits eligibility. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Australian Business Limited (ABL) |
Met |
Met |
Met |
Met |
|
|
MAS National Apprenticeship Services |
Met |
Not met |
Met |
Not met |
|
|
MEGT |
Met |
Met |
Met |
Met |
|
|
Mission Australia |
Met |
Met |
Met |
Met |
|
KPI 2 Satisfaction level – Survey of Australian Apprentices’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Australian Business Limited (ABL) |
Met |
N/A |
N/A |
Met |
|
|
MAS National Apprenticeship Services |
Met |
N/A |
N/A |
Met |
|
|
MEGT |
Met |
N/A |
N/A |
Met |
|
|
Mission Australia |
Met |
N/A |
N/A |
Met |
|
KPI 2 Satisfaction level – Survey of Employers’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Australian Business Limited (ABL) |
Met |
N/A |
N/A |
Met |
|
|
MAS National Apprenticeship Services |
Not met |
N/A |
N/A |
Met |
|
|
MEGT |
Met |
N/A |
N/A |
Met |
|
|
Mission Australia |
Not met |
N/A |
N/A |
Met |
|
KPI 1.C – Percentage of claims processed within 10 working days. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MAS National Apprenticeship Services |
Not met |
Not met |
Not met |
Not met |
|
|
MEGT |
Met |
Not met |
Met |
Met |
|
|
Central West Community College (CWCC) |
Not met |
Not met |
Not met |
Not met |
|
|
Mission Australia |
Met |
Met |
Met |
Not met |
|
KPI 1.E – Accuracy in assessment of incentives and personal benefits eligibility. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MAS National Apprenticeship Services |
Met |
Met |
Met |
Not met |
|
|
MEGT |
Met |
Met |
Met |
Met |
|
|
Central West Community College (CWCC) |
Met |
Met |
Met |
Met |
|
|
Mission Australia |
Not met |
Not met |
Met |
Met |
|
KPI 2 Satisfaction level – Survey of Australian Apprentices’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MAS National Apprenticeship Services |
Met |
N/A |
N/A |
Met |
|
|
MEGT |
Met |
N/A |
N/A |
Met |
|
|
Central West Community College (CWCC) |
Met |
N/A |
N/A |
Met |
|
|
Mission Australia |
Met |
N/A |
N/A |
Met |
|
KPI 2 Satisfaction level – Survey of Employers’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MAS National Apprenticeship Services |
Met |
N/A |
N/A |
Met |
|
|
MEGT |
Met |
N/A |
N/A |
Met |
|
|
Central West Community College (CWCC) |
Met |
N/A |
N/A |
Met |
|
|
Mission Australia |
Not met |
N/A |
N/A |
Not met |
|
KPI 1.C – Percentage of claims processed within 10 working days. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MAS National Apprenticeship Services |
Not met |
Not met |
Met |
Not met |
|
|
MEGT |
Met |
Not met |
Met |
Met |
|
|
AusNAC |
Not met |
Not met |
Not met |
Not met |
|
|
Mission Australia |
Met |
Met |
Not met |
Not met |
|
KPI 1.E – Accuracy in assessment of incentives and personal benefits eligibility. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MAS National Apprenticeship Services |
Not met |
Not met |
Met |
Met |
|
|
MEGT |
Met |
Met |
Met |
Met |
|
|
AusNAC |
Met |
Met |
Met |
Met |
|
|
Mission Australia |
Not met |
Met |
Met |
Met |
|
KPI 2 Satisfaction level – Survey of Australian Apprentices’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MAS National Apprenticeship Services |
Met |
N/A |
N/A |
Met |
|
|
MEGT |
Met |
N/A |
N/A |
Met |
|
|
AusNAC |
Met |
N/A |
N/A |
Met |
|
|
Mission Australia |
Met |
N/A |
N/A |
Met |
|
KPI 2 Satisfaction level – Survey of Employers’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MAS National Apprenticeship Services |
Not met |
N/A |
N/A |
Met |
|
|
MEGT |
Met |
N/A |
N/A |
Met |
|
|
AusNAC |
Met |
N/A |
N/A |
Met |
|
|
Mission Australia |
Met |
N/A |
N/A |
Met |
|
KPI 1.C – Percentage of claims processed within 10 working days. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Australian Apprenticeships NT |
Met |
Met |
Met |
Met |
|
KPI 1.E – Accuracy in assessment of incentives and personal benefits eligibility. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Australian Apprenticeships NT |
Met |
Met |
Met |
Met |
|
KPI 2 Satisfaction level – Survey of Australian Apprentices’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Australian Apprenticeships NT |
Met |
N/A |
N/A |
Met |
|
KPI 2 Satisfaction level – Survey of Employers’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Australian Apprenticeships NT |
Met |
N/A |
N/A |
Met |
|
KPI 1.C – Percentage of claims processed within 10 working days. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MEGT |
Not met |
Not met |
Not met |
Not met |
|
|
Mission Australia |
Not met |
Not met |
Not met |
Not met |
|
|
Sarina Russo Job Access |
Not met |
Not met |
Not met |
Not met |
|
|
Busy at Work |
Not met |
Not met |
Met |
Not met |
|
KPI 1.E – Accuracy in assessment of incentives and personal benefits eligibility. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MEGT |
Met |
Met |
Met |
Met |
|
|
Mission Australia |
Met |
Met |
Met |
Not met |
|
|
Sarina Russo Job Access |
Not met |
Met |
Met |
Met |
|
|
Busy at Work |
Met |
Not met |
Met |
Met |
|
KPI 2 Satisfaction level – Survey of Australian Apprentices’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MEGT |
Met |
N/A |
N/A |
Met |
|
|
Mission Australia |
Met |
N/A |
N/A |
Met |
|
|
Sarina Russo Job Access |
Met |
N/A |
N/A |
Not met |
|
|
Busy at Work |
Met |
N/A |
N/A |
Met |
|
KPI 2 Satisfaction level – Survey of Employers’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MEGT |
Met |
N/A |
N/A |
Met |
|
|
Mission Australia |
Met |
N/A |
N/A |
Met |
|
|
Sarina Russo Job Access |
Met |
N/A |
N/A |
Not met |
|
|
Busy at Work |
Not met |
N/A |
N/A |
Met |
|
KPI 1.C – Percentage of claims processed within 10 working days. (Benchmark 90%)
|
Region: Central Queensland Benchmark |
|||||
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Busy at Work |
Not met |
Not met |
Not met |
Not met |
|
|
Apprentice Careers & Employment |
Not met |
Not met |
Not met |
Met |
|
KPI 1.E – Accuracy in assessment of incentives and personal benefits eligibility. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Busy at Work |
Met |
Met |
Met |
Met |
|
|
Apprentice Careers & Employment |
Met |
Met |
Met |
Met |
|
KPI 2 Satisfaction level – Survey of Australian Apprentices’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Busy at Work |
Met |
N/A |
N/A |
Met |
|
|
Apprentice Careers & Employment |
Met |
N/A |
N/A |
Met |
|
KPI 2 Satisfaction level – Survey of Employers’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Busy at Work |
Met |
N/A |
N/A |
Met |
|
|
Apprentice Careers & Employment |
Met |
N/A |
N/A |
Met |
|
KPI 1.C – Percentage of claims processed within 10 working days. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Mission Australia |
Not met |
Not met |
Not met |
Met |
|
|
Sarina Russo Job Access |
Not met |
Not met |
Not met |
Not met |
|
|
Busy at Work |
Not met |
Not met |
Met |
Met |
|
KPI 1.E – Accuracy in assessment of incentives and personal benefits eligibility. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Mission Australia |
Met |
Met |
Met |
Met |
|
|
Sarina Russo Job Access |
Met |
Met |
Met |
Met |
|
|
Busy at Work |
Met |
Met |
Met |
Met |
|
KPI 2 Satisfaction level – Survey of Australian Apprentices’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Mission Australia |
Met |
N/A |
N/A |
Met |
|
|
Sarina Russo Job Access |
Met |
N/A |
N/A |
Met |
|
|
Busy at Work |
Met |
N/A |
N/A |
Met |
|
KPI 2 Satisfaction level – Survey of Employers’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Mission Australia |
Met |
N/A |
N/A |
Met |
|
|
Sarina Russo Job Access |
Met |
N/A |
N/A |
Met |
|
|
Busy at Work |
Met |
N/A |
N/A |
Met |
|
KPI 1.C – Percentage of claims processed within 10 working days. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Queensland Apprenticeship Services |
Met |
Met |
Not met |
Not met |
|
KPI 1.E – Accuracy in assessment of incentives and personal benefits eligibility. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Queensland Apprenticeship Services |
Met |
Met |
Met |
Met |
|
KPI 2 Satisfaction level – Survey of Australian Apprentices’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Queensland Apprenticeship Services |
Met |
N/A |
N/A |
Met |
|
KPI 2 Satisfaction level – Survey of Employers’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Queensland Apprenticeship Services |
Met |
N/A |
N/A |
Met |
|
KPI 1.C – Percentage of claims processed within 10 working days. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Queensland Apprenticeship Services |
N/A |
N/A |
N/A |
Not met |
|
KPI 1.E – Accuracy in assessment of incentives and personal benefits eligibility. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Queensland Apprenticeship Services |
N/A |
N/A |
N/A |
Met |
|
KPI 2 Satisfaction level – Survey of Australian Apprentices’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Queensland Apprenticeship Services |
N/A |
N/A |
N/A |
Met |
|
KPI 2 Satisfaction level – Survey of Employers’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
Queensland Apprenticeship Services |
N/A |
N/A |
N/A |
Met |
|
KPI 1.C – Percentage of claims processed within 10 working days. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MAS National Apprenticeship Services |
Not met |
Not met |
Not met |
Not met |
|
|
Mission Australia |
Met |
Met |
Met |
Met |
|
|
Regional Australian Apprenticeships Centre (RAAC) |
Met |
Met |
Met |
Met |
|
|
Business SA |
Not met |
Not met |
Met |
Met |
|
KPI 1.E – Accuracy in assessment of incentives and personal benefits eligibility. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MAS National Apprenticeship Services |
Not met |
Met |
Met |
Met |
|
|
Mission Australia |
Met |
Met |
Met |
Met |
|
|
Regional Australian Apprenticeships Centre (RAAC) |
Met |
Met |
Met |
Met |
|
|
Business SA |
Met |
Met |
Met |
Met |
|
KPI 2 Satisfaction level – Survey of Australian Apprentices’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MAS National Apprenticeship Services |
Met |
N/A |
N/A |
Met |
|
|
Mission Australia |
Met |
N/A |
N/A |
N/A * |
|
|
Regional Australian Apprenticeships Centre (RAAC) |
Met |
N/A |
N/A |
Met |
|
|
Business SA |
Met |
N/A |
N/A |
Met |
|
*sample size insufficient
KPI 2 Satisfaction level – Survey of Employers’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MAS National Apprenticeship Services |
Met |
N/A |
N/A |
Met |
|
|
Mission Australia |
Met |
N/A |
N/A |
N/A * |
|
|
Regional Australian Apprenticeships Centre (RAAC) |
Met |
N/A |
N/A |
Met |
|
|
Business SA |
Met |
N/A |
N/A |
Met |
|
*sample size insufficient
KPI 1.C – Percentage of claims processed within 10 working days. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MEGT |
Met |
Met |
Met |
Not met |
|
|
Mission Australia |
Met |
Met |
Not met |
Met |
|
|
Business SA |
Not met |
Met |
Met |
Met |
|
|
ATEC – Adelaide Training & Employment Centre |
Met |
Met |
Met |
Not met |
|
KPI 1.E – Accuracy in assessment of incentives and personal benefits eligibility. (Benchmark 90%)
|
AAC |
R1 |
R2 |
R3 |
R4 |
R5 |
|
MEGT |
Met |
Met |
Met |
Not met |
|
|
Mission Australia |
Met |
Met |
Met |
Met |
|
|
Business SA |
Met |
Met |
Met |
Met |
|
|
ATEC – Adelaide Training & Employment Centre |
Met |
Met |
Met |
Met |
|
KPI 2 Satisfaction level – Survey of Australian Apprentices’ Satisfaction with Australian Apprenticeships Centres. (Benchmark 85%)
|
AAC |